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January 17, 2020 Service bulletin

2019 SENTRA; STEERING WHEEL AUDIO SWITCHES INTERMITTENTLY INOPERATIVE IF YOU CONFIRM The steering wheel...

Nissan technical service bulletin NTB20-002 for 2019 Nissan Sentra.

Bulletin number
NTB20-002
Component
Electrical system
Summary
2019 SENTRA; STEERING WHEEL AUDIO SWITCHES INTERMITTENTLY INOPERATIVE IF YOU CONFIRM The steering wheel audio switches (Figure 1) are intermittently inoperative. AND The software version in the AV control unit has been confirmed as “needs update” (refer to Check Software Version beginning on page 2). ACTION Update the AV control unit software. Refer to SERVICE PROCEDURE on page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

Owners of these vehicles have filed 65 complaints in the electrical category.

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