Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair...

Bulletin number

SA-027-20

Component

Electrical system

Summary

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding:  Document the vehicle current CMU software version.  Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version.  Go to MGSS - Infotainment - MAZDA CONNECT Updates  Confirm that the customers device is updated to the latest software version.  Apple Carplay/Android Auto FAQ, go to SA-001/19. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 How to Check Navi SD Card VIN Lock

Owners of these vehicles have filed 19 complaints in the electrical category.