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February 13, 2020 Service bulletin

Power outer mirror(s) that do not fold in and/or out when using the outer mirror switch

Mazda technical service bulletin 09-011-20-3644 for 2019 Mazda CX-5 and 2019 Mazda CX-9.

Bulletin number
09-011-20-3644
Component
Visibility
Summary
Some vehicles may exhibit power outer mirror(s) that do not fold in and/or out when using the outer mirror switch. This concern may be caused by insufficient water tightness, allowing water to enter the electric folding unit resulting in corrosion damage. To eliminate this concern, the overlapping area (1) of the water-proof seal (inside electric fold-in unit) has been extended.

Owners of these vehicles have filed 13 complaints in the visibility category.

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