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February 10, 2020 Service bulletin

Infotainment error message "unable to connect to the center" displayed

Nissan technical service bulletin NTB20-006 for 2018-2020 Nissan Armada.

Bulletin number
NTB20-006
Component
Equipment adaptive/mobility
Summary
2018-2020 ARMADA; INFOTAINMENT ERROR MESSAGE "UNABLE TO CONNECT TO THE CENTER" DISPLAYED IF YOU CONFIRM  - The error message “Unable to Connect to the Center” is displayed on the infotainment screen (see Figure 1), And  - The customer has an active NissanConnect® subscription. ACTION 1. Identify the TCU ID. 2. Manually configure the display control unit.

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