Steering Gear Housing Inspection Dealer Inventory Detailed Information Nissan is conducting a quality...

Bulletin number

PM936 - 2020 Sen

Component

Steering

Summary

Steering Gear Housing Inspection Dealer Inventory Detailed Information Nissan is conducting a quality action on 346 MY2020 Sentra (B18) vehicles identified in Service Comm to inspect for a potential crack on the left side of the steering gear housing and, if necessary, replace the steering gear and linkage assembly. Affected vehicles are subject to stop sale for temporary Quality Assurance (QA) Hold under PC732 and are either currently in dealer inventory or assigned and in transit to the dealer. Nissan is transitioning affected vehicles into this Quality Action campaign ID (PM936). What Dealers Should Do PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PM936  - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign).  - Refer to NPSB 15-460 for additional information  - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action.

Owners of these vehicles have filed 55 complaints in the steering category.