Some customers may complain about any of the following:  Vehicle Center Display does not provide the...

Bulletin number

SA-031-20a

Component

Electrical system

Summary

Some customers may complain about any of the following:  Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment.  Remote function(s) inoperative.  Engine Start / Stop  Door Lock / Unlock  Lights ON / OFF. Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below.  If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the One Time Pass Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue.  If the reception is good to strong, proceed to the Repair Procedure.

Owners of these vehicles have filed 5 complaints in the electrical category.