Transmission Control Module (TCM) Reprogram Dealer Inventory Dealer Announcement Nissan is conducting a...

Bulletin number

PM942 2020 Sentr

Component

Electrical system

Summary

Transmission Control Module (TCM) Reprogram Dealer Inventory Dealer Announcement Nissan is conducting a dealer inventory quality action and requiring dealers to update the Transmission Control Module (TCM) software on 96 specific 2020 Sentra vehicles identified in Service Comm. The subject vehicles do not have the latest level of software installed. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PM942  - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign).  - Refer to NPSB 15-460 for additional information  - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action. 3. Dealers must use the attached procedure to install the updated software prior to retail delivery of the vehicle. 4. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. Dealer Responsibility It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

Owners of these vehicles have filed 45 complaints in the electrical category.