RAN RAP RAJ RAG and RSD Radio Software Enhancements This bulletin involves inspecting and if required,...

Bulletin number

08-029-20

Component

Electrical system

Summary

RAN RAP RAJ RAG and RSD Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio to software level MV-002.010.041.The customer should be informed that after the reprogram, the radio will need to have the phones paired to the Entertainment Telematics Module (ETM). The operative details for pairing telephones and settings are shown in theOwner Handbook of the infotainment module. Some customers may experience one or more of the following:Voice commands not recognized, especially in SiriusXM®. Can?t select certain character in navigation, character grayed out. Radio may reboot while driving. Tweeter noise during audio streaming. Ipod Nano® not recognized. Voice recognition does not work when setting an address in Spanish. In addition, the following improvements are included:Stability improvements, to help prevent the radios from rebooting and freezing. Preset management improvements, for better usability. Additional phone compatibility improvements on phones not tested in the past.

Owners of these vehicles have filed 42 complaints in the electrical category.