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April 30, 2020 Service bulletin

Some customers may experience an engine no start due to low battery voltage

Mazda technical service bulletin SA-049-20 for 2020 Mazda CX-5 and 2019-2020 Mazda CX-9.

Bulletin number
SA-049-20
Component
Engine and engine cooling
Summary
Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent. When the condition is present, battery parasitic draw exceeds 65 mA (0.065 A) 40 minutes after key OFF. Contact Hotline for latest repair information.

Owners of these vehicles have filed 48 complaints in the engine category.

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