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April 9, 2020 Service bulletin

Shift By Wire (SBW) system slipping into Neutral when shifting from Reverse to Drive or Drive to Reverse

Genesis technical service bulletin 20-AT-013HG for 2017-2019 Genesis G80 and 2017-2020 Genesis G90.

Bulletin number
20-AT-013HG
Component
Electrical system
Summary
Certain Genesis G80 and G90 vehicles may experience the Shift By Wire (SBW) system slipping into Neutral when shifting from Reverse to Drive or Drive to Reverse. Replace the electronic shifter with a new shifter that has a production date of 6/2/17 or newer to resolve this condition.

Owners of these vehicles have filed 67 complaints in the electrical category.

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