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June 29, 2020 Service bulletin

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize...

Mazda technical service bulletin SA-010-20d for 2019-2020 Mazda MAZDA3 and 2020 Mazda CX-30.

Bulletin number
SA-010-20d
Component
Equipment: electrical
Summary
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.CAUTION:If TCU initialization is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.

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