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June 16, 2020 Service bulletin

Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) C1 on certain 2020 Mazda3...

Mazda technical service bulletin SSPC1a for 2020 Mazda MAZDA3.

Bulletin number
SSPC1a
Component
Equipment adaptive/mobility
Summary
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) C1 on certain 2020 Mazda3 vehicles equipped with Mazda Connect, and built from June 29, 2019 through September 2, 2019. There are 148 vehicles in the United States affected by this SSP. Concern Outline: On certain Mazda3 vehicles, it is possible that the following concerns may occur when a customer attempts to set up their connectivity service on an affected vehicle. The following MyMazda App Connected Vehicle enrollment errors may occur: 1. Infotainment center display does not provide the Authorization Code 2. Infotainment center display “Software Update Error” message.

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