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July 8, 2020 Service bulletin

Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel,...

Mazda technical service bulletin 01-009-20-3710 for 2019-2020 Mazda MAZDA3 and 2020 Mazda CX-30.

Bulletin number
01-009-20-3710
Component
Electrical system
Summary
Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the cylinder deactivation is active (two cylinders drive). The state of the cylinder deactivation can be monitored in the center display to help verify if this is the issue. WARNING: DO NOT keep your eyes focused solely on the display while test driving. For your safety, keep your eyes on the road ahead. To correct this concern, the radiator mount brackets and the control software of the PCM have been modified to reduce the resonance of the radiator. NOTE: The combination of the modified radiator mount brackets and older PCM calibration may result in worse vibration.

Owners of these vehicles have filed 19 complaints in the electrical category.

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