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July 23, 2020 Service bulletin

Incontrol App not working, Telematics won't connect to the customer InControl account

Land Rover technical service bulletin SSM74940 for 2020 Land Rover Defender.

Bulletin number
SSM74940
Component
Electrical system
Summary
Incontrol App not working, Telematics won't connect to the customer InControl account. TCU (Telematics Control Unit) not found during PDI and unable to proceed. Wifi not working during PDI

Owners of these vehicles have filed 14 complaints in the electrical category.

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