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July 24, 2020 Service bulletin

Passenger Airbag Inflator Field Quality Parts Collection Initiative Collection Initiative Summary Nissan...

Nissan technical service bulletin P0A10 2009-11 37 for 2009-2011 Nissan 370Z.

Bulletin number
P0A10 2009-11 37
Component
Air bags
Summary
Passenger Airbag Inflator Field Quality Parts Collection Initiative Collection Initiative Summary Nissan is conducting a special parts collection activity to replace, free of charge, front passenger airbag inflators on specific 2009-2011Model Year Nissan 370Z (Z34) vehicles registered in the following states: . Alabama . Florida . Georgia . Louisiana . Texas These vehicles were selected based on geographic location and are not subject to a recall. Instead, Nissan wishes to collect and examine approximately three-hundred(300) airbag inflators. This activity is being proactively undertaken by Nissan in coordination with the federal safety agency. Nissan will be notifying owners asking them to participate in this important parts collection activity. As an incentive for participation, Nissan is offering a complimentary $100 gift card to participating customers upon completion of this collection activity and participating in a brief survey. NOTE: Customers should be informed that this parts collection activity is time-limited. Once a sufficient number of in-use inflators has been collected, this activity will end. What Dealers Should Do 1. Alabama, Florida, Georgia, Louisiana and Texas dealers should verify if vehicles are eligible for this parts collection activity using Service Comm or DBS National Service History –Open Campaign I.D. P0A10. NOTE: These activities are state-specific and limited to vehicles currently registered and located in the designated states. Dealers located in other States should not service any vehicles; even if listed in Service Comm/DBS National Service History –Open Campaign. 2. Dealers should use NTB20-054 to service any 370Z vehicles subject to this activity. 3. The service department should submit the applicable warranty claim for the action(s) performed so the campaign can be closed on Service Comm and release the vehicle.

Owners of these vehicles have filed 12 complaints in the airbags category.

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