On some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the...

Bulletin number

SB-18-31-009 R2

Component

Suspension

Summary

On some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the IP carrier when traveling over road transitions at low speed. For example, the noise might be heard when traveling from a driveway to a street, or from an asphalt surface to a concrete surface. The noise is generated from a normal mechanical operation that has no detrimental effect on the vehicle.

Owners of these vehicles have filed 127 complaints in the suspension category.