Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts...

Bulletin number

NCU-2020060019

Component

Electrical system: software

Summary

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles cannot be energized after a failure of the acceleration sensors. As a result, noises from the rear axle differential would be noticeable. This is why a software update of the AMG drive unit control unit must be performed in the affected vehicles. The work required for this purpose can be found in the attached work description.

Owners of these vehicles have filed 49 complaints in the electrical category.