Software update for infotainment issues service information
Infiniti technical service bulletin ITB20-021 for 2020 Infiniti Q50, 2020 Infiniti QX50 and 2020 Infiniti QX80 and others.
- Bulletin number
- ITB20-021
- Component
- Electrical system
- Summary
- SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following Service Procedure is for the items below: Stability improvements and “bug” fixes Refer to steps 1 - 4 to confirm that this bulletin applies. HINT: The software update only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.
Owners of these vehicles have filed 4 complaints in the electrical category.
Vehicles covered
- Infiniti Q50 2020 2020
- Infiniti QX50 2020 2020
- Infiniti QX80 2020 2020
- Infiniti Q60 2020 2020
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