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September 15, 2020 Service bulletin

On the subject vehicles, the Android Auto does not function, as the certification for this application had...

Mazda technical service bulletin DRW32b for 2021 Mazda CX-9.

Bulletin number
DRW32b
Component
Equipment adaptive/mobility
Summary
On the subject vehicles, the Android Auto does not function, as the certification for this application had not yet been obtained at the time of production. The certification has now been obtained and an update is now available to enable Android Auto functionality on all affected vehicles. At the Time of this announcement, most of the affected vehicles are currently at sea awaiting arrival. Please make sure that all dealer staff are aware of this campaign.

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