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September 3, 2020 Service bulletin

Van Hool has received some complaints about the temperature control in the driver’s cab

Van Hool technical service bulletin SB1847 for 2020 Van Hool CX35 and 2020 Van Hool CX45.

Bulletin number
SB1847
Component
Visibility: defroster/defogger/HVAC system
Summary
Van Hool has received some complaints about the temperature control in the driver’s cab. Investigation has shown that these vehicles have left the factory with a driver’s cab climate control unit outlet temperature sensor that is not compatible with the dash control unit. To address this issue, Van Hool is conducting a Field Change Program at which the original temperature sensor will be disconnected, and a new one will be installed.

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