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October 13, 2020 Service bulletin

Our records indicate that a backend systems (cellular network) issue disrupted the Car-Net registration...

Volkswagen technical service bulletin Circular 91AG for 2020 Volkswagen Tiguan.

Bulletin number
Circular 91AG
Component
Electrical system
Summary
Our records indicate that a backend systems (cellular network) issue disrupted the Car-Net registration process for vehicles included in this service action. As a result, the green light for the Car-Net system is not on. In order for these owners to get the 5-year Car-Net remote access package that came with the vehicle, a manual reset of the Car-Net module is required.

Owners of these vehicles have filed 34 complaints in the electrical category.

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