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October 8, 2020 Service bulletin

Telephone interference

Bentley technical service bulletin 2056950/5 for 2020 Bentley Bentayga, 2020 Bentley Continental GT and 2020 Bentley Continental GT Cabrio and others.

Bulletin number
2056950/5
Component
Electrical system
Summary
Telephone interference. Customer statement/workshop findings When using a mobile telephone via a Bluetooth connection the audio quality is poor due to interference Technical background Customer complaint of poor audio quality due to interference when using a mobile telephone via a Bluetooth connection, the original right hand side (Passenger) microphone should be replaced for an omni-directional microphone, a software update to 5F - Infotainment control unit 1 must also be conducted after the replacement microphone is fitted

Owners of these vehicles have filed 2 complaints in the electrical category.

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