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October 30, 2020 Service bulletin

Infotainment screen goes blank

Bentley technical service bulletin 2061173/1 for 2021 Bentley Bentayga.

Bulletin number
2061173/1
Component
Equipment
Summary
Infotainment screen goes blank - Connecting to apple CarPlay. Customer statement/workshop findings: Infotainment system locks up and displays a blank screen when attempting to connect Apple CarPlay (Figure 1) Technical background: Should the symptoms be the same as the description within the Customer statement/workshop findings section, the operative must carry out the instructions within the Measure section of this TPI Please Note: There are instructions for both Wireless and Wired Connections

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