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November 11, 2020 Service bulletin

Warranty Bulletin D-20-10 (X88) Active Head Restraint

Jeep technical service bulletin 69921 for 2011-2018 Jeep Grand Cherokee and 2011-2018 Dodge Durango.

Bulletin number
69921
Component
Seats: front assembly: head restraint
Summary
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)

Owners of these vehicles have filed 1,189 complaints in the seats category.

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