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December 1, 2020 Service bulletin

Infotainment screen stalls at Initialising

Bentley technical service bulletin 2061536/1 for 2018-2020 Bentley Continental GT, 2018-2020 Bentley Continental GT Cabrio and 2020 Bentley Flying Spur.

Bulletin number
2061536/1
Component
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit
Summary
Infotainment screen stalls at Initialising. Customer statement/workshop findings: Upon start-up of the Infotainment system, the home screen appears stuck in the Initialising procedure when this scenario is evident a spinning wheel is visible (Figure 1). Technical background: The issue occurs when the Infotainment system is shut down with the Home menu screen displayed. The Infotainment will start up on this screen the next time the vehicle is started. Measure: If the spinning wheel persists functionality of the home screen can be returned by pressing the home button (Figure 2)

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