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January 13, 2021 Service bulletin

Display audio 2.0 software update for wireless carplay issue (SA460)

Kia technical service bulletin TSB_ELE229 for 2021 Kia Sorento, 2021 Kia K5 and 2021 Kia Sorento Hybrid.

Bulletin number
TSB_ELE229
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles (refer to affected vehicle range on page 6), equipped with a Display Audio 2.0 head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.

Owners of these vehicles have filed 104 complaints in the electrical category.

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