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December 11, 2020 Service bulletin

Electrical system

Mercedes-Benz technical service bulletin NCU-2020110017 for 2019-2020 Mercedes-Benz GLE 350, 2019 Mercedes-Benz E300 and 2020 Mercedes-Benz GLE 450 and others.

Bulletin number
NCU-2020110017
Component
Electrical system
Summary
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2019-2020 CLS-Class, E-Class, and GLE-Class (167, 213, 238, and 257 Platform) vehicles, the software for the on-board electrical system battery control unit does not correspond to the current series production configuration.

Owners of these vehicles have filed 54 complaints in the electrical category.

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