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May 24, 2017 Service bulletin

Fctry MESSASGE DISPLAYED after instrument cluster replacement

Mazda technical service bulletin 09-019-17 for 2017 Mazda CX-5, 2014-2017 Mazda MAZDA6 and 2016-2017 Mazda CX-3 and others.

Bulletin number
09-019-17
Component
Electrical system
Summary
Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message "Fctry" is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.

Owners of these vehicles have filed 141 complaints in the electrical category.

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