2021 MAXIMA AND ROGUE, 2020-2021 TITAN AND TITAN XD; TELEMATICS (IVC) SERVICE INFORMATION SERVICE...

Bulletin number

NTB20-029b

Component

Electrical system

Summary

2021 MAXIMA AND ROGUE, 2020-2021 TITAN AND TITAN XD; TELEMATICS (IVC) SERVICE INFORMATION SERVICE INFORMATION The vehicles listed under APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services™ subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set up and maintain the telematics/in-vehicle communications (IVC) system for the vehicles listed under APPLIED VEHICLES.  A table has been provided, on the next page, that lists the steps required to successfully configure a TCU after it has been replaced.  A check-off sheet has been provided in this bulletin to print and check off steps as they are completed. Staple the completed check-off sheet to the repair order.

Owners of these vehicles have filed 82 complaints in the electrical category.