2020-2021 TITAN AND TITAN XD; AV CONTROL UNIT REPLACEMENT PROCESS IF YOU CONFIRM The AV control unit needs...

Bulletin number

NTB20-042a

Component

Electrical system

Summary

2020-2021 TITAN AND TITAN XD; AV CONTROL UNIT REPLACEMENT PROCESS IF YOU CONFIRM The AV control unit needs to be replaced on an APPLIED VEHICLE. ACTION IMPORTANT: The AV control unit for the Applied Vehicle is new, different from the previous model year, and requires a new procedure when replacing. If the following steps are not followed completely, all features will not work as intended. 1. Read and save the VIN 2. Read and save the configuration 3. Replace the AV control unit 4. Reprogram the AV control unit 5. Configure the AV control unit 6. Write the VIN to the AV control unit IMPORTANT: Procedures 4-6 above must be performed in the order shown below.

Owners of these vehicles have filed 19 complaints in the electrical category.