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January 14, 2021 Service bulletin

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year...

Mercedes-Benz technical service bulletin Launch NCU - 202 for 2017 Mercedes-Benz E350, 2017-2018 Mercedes-Benz E300 and 2017-2018 Mercedes-Benz E400.

Bulletin number
Launch NCU - 202
Component
Electrical system: software
Summary
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2017-2018 E-Class (213, and 238 platform) vehicles, the supplemental restraint system (?SRS?) control unit software does not correspond to the current production specifications. In this case, some event data recorder (?EDR?) data might not be recorded correctly. No other functions of the SRS control unit are affected. What We?re Doing MBUSA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will update the SRS control unit software.

Owners of these vehicles have filed 36 complaints in the electrical category.

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