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February 19, 2021 Service bulletin

Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer...

Volvo technical service bulletin SMB00-288-2021-0 for 2003-2018 Volvo XC90, 2001-2009, 2011-2018 Volvo S60 and 1999-2016 Volvo S80 and others.

Bulletin number
SMB00-288-2021-0
Component
Equipment
Summary
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.

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