Dealer parts and service manager memo

Bulletin number

WTY019_DPSM

Component

Latches/locks/linkages

Summary

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America, Inc. is extending the warranty coverage, to all owners of 2015-2017 MY Sedona vehicles equipped with Power Sliding Doors, for Power Sliding Door difficulty latching issues from 5-years/60,000-miles to 15-years/unlimited-miles starting from the date the vehicle was first put into service. The power sliding door may not completely latch upon closing. If, at any time during the extended warranty coverage, the vehicle’s power sliding door does not completely latch upon closing, Kia dealers are to diagnose the cause at no cost to the customer. If the diagnosis indicates the condition is caused by the Power Sliding Door Drive Unit, Remote Controller or Door Latches, which are the main components that can cause this condition, dealers are to replace the part at no cost to the customer.

Owners of these vehicles have filed 10 complaints in the locks category.