Dealer parts and service manager memo

Bulletin number

WTY020_DPSM

Component

Latches/locks/linkages

Summary

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America, Inc. is extending the warranty coverage for the door latches, for the original or subsequent owners of certain 2017 MY Sportage vehicles, from 5-years/60,000-miles to 10-years/unlimited-miles starting from the date the vehicle was first put into service. Kia has determined that, over time and extended use, the door latches may not function properly when the outside handle is pulled. If the door latch is not functioning properly, the door may not open. The doors can be opened by pulling any inside handle, provided the rear door child safety locks are not engaged.

Owners of these vehicles have filed 2 complaints in the locks category.