Owner notification

Bulletin number

WTY020_OWNR

Component

Latches/locks/linkages

Summary

WARRANTY EXTENSION: OWNER NOTIFICATION - Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage for the door latches, for original and subsequent owners of certain 2017 MY Sportage vehicles, from 5-years/60,000-miles to 10-years/unlimited-miles starting from the date the vehicle was first put into service. Kia has determined that over time and extended use, the door latches may not function properly when the outside handle is pulled. If the door latch is not functioning properly, the door may not open. The door(s) can be opened by pulling the inside handle (provided the rear door child safety locks are not engaged).

Owners of these vehicles have filed 2 complaints in the locks category.