March 5, 2021 Service bulletin

Power train: automatic transmission

Altec technical service bulletin CSR 509 for 2020 Altec Aerial Device.

Bulletin number: CSR 509
Component: Power train: automatic transmission
Summary: Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Econoline Ford E-350 and E-450 equipped with a 7.3L engine and a factory engine cover built between May 11, 2019 and November 13, 2020. Some of the affected vehicles may contain an engine cover with insulation on the underside of the engine cover that does not fully extend to the perimeter of the engine cover as intended. As a result, heat from the engine compartment can cause elevated temperatures on the passenger compartment surface of the engine cover. Direct and continuous contact with certain areas of the passenger compartment surface of the engine cover may cause burns to the skin of the driver or front seat passenger. Contact your authorized Ford dealer for an appointment to correct the condition. The vehicle owner is responsible for making arrangements to have the work completed. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.

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