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March 30, 2021 Service bulletin

Customer Satisfaction

Cadillac technical service bulletin N202325461 for 2021 Cadillac Escalade Na.

Bulletin number
N202325461
Component
Electrical system
Summary
Customer Satisfaction - On certain 2021 model year Cadillac Escalade vehicles, customers may notice that a new Super Cruise map cannot get loaded onto the vehicle and their vehicle?s Super Cruise system could become inoperable, with the Image Processing Module setting a U1626.00 Active DTC during this condition. There is also a condition that could cause the U3000.47 DTC to be set in history. Dealers are to reprogram the Automated Driving Mapping Module (AMM).

Owners of these vehicles have filed 3 complaints in the electrical category.

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