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April 30, 2021 Service bulletin

Drive unit inspection & replacement for EV motor rumble noise

Kia technical service bulletin TSB_ELE234 for 2019-2020 Kia Niro EV.

Bulletin number
TSB_ELE234
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: DRIVE UNIT INSPECTION & REPLACEMENT FOR EV MOTOR RUMBLE NOISE - This bulletin provides the procedure to inspect and repair the EV motor drive unit and reduction gear on some 2019MY~ Niro EV (DE EV) vehicles produced from December 5, 2018, which may exhibit an abnormal rumble noise while driving (refer to noise sample videos below). The rumble noise may be heard repeatedly when the traction motor is operating, while driving slowly in "D" range, or when slowly accelerating/decelerating between 0~25 mph.

Owners of these vehicles have filed 14 complaints in the electrical category.

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