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May 5, 2021 Service bulletin

Pit stop: diagnosing haptic motor concerns

Kia technical service bulletin PS687 for 2021 Kia Sorento.

Bulletin number
PS687
Component
Steering
Summary
PIT STOP: DIAGNOSING HAPTIC MOTOR CONCERNS - This Pitstop provides information regarding a "Check Haptic Steering Wheel System" message displayed on the cluster on some 2021MY Sorento (MQ4a) vehicles, with DTC B247300 which may be related to a poor connection in the haptic motor circuit.

Owners of these vehicles have filed 6 complaints in the steering category.

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