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April 22, 2021 Service bulletin

2019-2021 ALTIMA AND 2021 ROGUE; AC INOPERATIVE WITH DTC B20C8-14 STORED IF YOU CONFIRM The AC compressor...

Nissan technical service bulletin NTB21-034 for 2019-2021 Nissan Altima and 2021 Nissan Rogue.

Bulletin number
NTB21-034
Component
Electrical system
Summary
2019-2021 ALTIMA AND 2021 ROGUE; AC INOPERATIVE WITH DTC B20C8-14 STORED IF YOU CONFIRM The AC compressor is not engaging when the AC is in the ON position as indicated by the yellow illumination on the AC button, And DTC B20C8-14 ECV (ELECTRICAL CONTROL VALVE) is stored in the IPDM. SERVICE PROCEDURE 1. Clear the DTC, and follow the DTC CONFIRMATION PROCEDURE in the ESM.  If DTC B20C8-14 is past, AC compressor operation is inhibited until the DTC is cleared.  If DTC B20C8-14 returns after being cleared (either Current or Past status), follow the ESM diagnosis procedure.  For models with Automatic Air Conditioning, go to section: VENTILATION, HEATER & AIR CONDITIONER > HEATER & AIR CONDITIONING CONTROL SYSTEM > AUTOMATIC AIR CONDITIONING > DTC/CIRCUIT DIAGNOSIS > B20C8-14 ECV (ELECTRICAL CONTROL VALVE).  For models with Manual Air Conditioning, go to section: VENTILATION, HEATER & AIR CONDITIONER > HEATER & AIR CONDITIONING CONTROL SYSTEM > MANUAL AIR CONDITIONING > DTC/CIRCUIT DIAGNOSIS > B20C8-14 ECV (ELECTRICAL CONTROL VALVE).

Owners of these vehicles have filed 185 complaints in the electrical category.

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