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March 11, 2021 Service bulletin

Phone will not connect with vehicle and bluetooth® and phone buttons are grayed out in settings menu

Nissan technical service bulletin NTB17-067A for 2016-2017 Nissan Murano and 2016 Nissan Murano Hybrid.

Bulletin number
NTB17-067A
Component
Electrical system
Summary
2016-2017 MURANO; PHONE WILL NOT CONNECT WITH VEHICLE AND BLUETOOTH® AND PHONE BUTTONS ARE GRAYED OUT IN SETTINGS MENU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Owners of these vehicles have filed 27 complaints in the electrical category.

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