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July 25, 2013 Service bulletin

Service information

Infiniti technical service bulletin ITB13027 for 2009-2013 Infiniti G37 and 2014 Infiniti Q60.

Bulletin number
ITB13027
Component
Air bags
Summary
SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to - Follow information in the appropriate Service Manual - Use CONSULT-III plus to perform configuration - Select the correct vehicle in CONSULT-III plus - Confirm the VIN is correct (matches the vehicle) in CONSULT-III plus - Select/install the correct configuration

Owners of these vehicles have filed 246 complaints in the airbags category.

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