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April 30, 2014 Service bulletin

Service information

Infiniti technical service bulletin ITB14023 for 2009-2013 Infiniti G37 and 2014 Infiniti Q60.

Bulletin number
ITB14023
Component
Structure: body: roof and pillars
Summary
SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Figure 1. - If the convertible top sinks further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly needs to be replaced. - If the convertible top does not sink further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly is OK. NOTE: This instruction supersedes the previous 15 mm measurement threshold specified in SIR video # 165. CAUTION: The convertible top should only be partially opened for service and should not be left in this position as damage may result. See this bulletin for further detail.

Owners of these vehicles have filed 39 complaints in the body category.

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