Check a VIN

August 20, 2015 Service bulletin

Service information

Infiniti technical service bulletin ITB11011A for 2014-2015 Infiniti Q50, 2012-2013 Infiniti M45 and 2014-2015 Infiniti Q60 and others.

Bulletin number
ITB11011A
Component
Equipment
Summary
SERVICE INFORMATION For QX60 Hybrid Vehicles, go to page 4. Q50, Q70, and M35 Hybrid Vehicles The internal combustion (IC) engine in the Q50, Q70, and M35 Hybrid vehicles is started using a high voltage motor that is integrated into the transmission. The high voltage motor gets its power from the high voltage Lithium-Ion (Li-ion) battery that is mounted between the trunk room and the rear seat. The Li-ion battery cannot be recharged using an external battery charger; therefore it is very important that the battery state of charge (SOC) is properly maintained during extended storage periods. Action must to be taken in order to prevent excessive discharge of the high voltage Li-ion battery during an extended storage period. If the reserve capacity of the Li-ion battery is not sufficient, the hybrid system cannot be started. Perform the Battery Discharge Prevention During Extended Storage procedure in this bulletin once a month (every 30 days). NOTE: A discharged high voltage Li-ion battery is not a warrantable issue. See this bulletin for further detail.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Infiniti Q50?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history