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November 2, 2016 Service bulletin

After using a voice command to adjust the climate, the buttons for ?Forward?, ?Back? and ?Confirm? on the...

Volvo technical service bulletin TJ32033.1.0-2016 for 2016-2017 Volvo XC90 and 2017 Volvo S90.

Bulletin number
TJ32033.1.0-2016
Component
Electrical system: wiring: switches/knobs/buttons
Summary
After using a voice command to adjust the climate, the buttons for ?Forward?, ?Back? and ?Confirm? on the audio switches on the right side of the steering wheel may not function (marked as ?1?, ?2?and ?3? in attachment). The buttons ?Speech?, ?Open/Close Menu? and ?volume adjustment? are still operational. See https://youtu.be/OLdEk-NskVQ

Owners of these vehicles have filed 76 complaints in the electrical category.

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