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April 15, 2021 Service bulletin

Latch

Ram technical service bulletin 9004367 for 2020-2021 Ram 2500 and 2020-2021 Ram 3500.

Bulletin number
9004367
Component
Vehicle speed control
Summary
LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

Owners of these vehicles have filed 7 complaints in the acceleration category.

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