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April 21, 2021 Service bulletin

Camera

Jeep technical service bulletin 9004368 for 2021 Jeep Grand Cherokee and 2021 Chrysler Pacifica.

Bulletin number
9004368
Component
Electrical system
Summary
CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96 "Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no observable issues with the FamCam feature. If there are no observable issues with the FamCam feature, and no customer complaints related to the FamCam, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release.

Owners of these vehicles have filed 271 complaints in the electrical category.

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