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April 28, 2021 Service bulletin

Camera

Jeep technical service bulletin 9004371 for 2021 Jeep Grand Cherokee.

Bulletin number
9004371
Component
Electrical system
Summary
CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable issues with the Rear View Camera feature. If there are no observable issues with the Rear View Camera feature, and no customer complaints related to the Rear View Camera, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release

Owners of these vehicles have filed 115 complaints in the electrical category.

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