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May 5, 2021 Service bulletin

504 Time Out errors when using the Blue Link Mobile App. When asked to provide Modem Information...

Hyundai technical service bulletin 21-BE-008H for 2018-2019 Hyundai Sonata and 2018-2019 Hyundai Santa Fe.

Bulletin number
21-BE-008H
Component
Electrical system
Summary
Certain vehicles may experience 504 Time Out errors when using the Blue Link Mobile App. When asked to provide Modem Information (IMEI/USIM), the Head Unit (HU) displays all zeros. This bulletin describes the procedure to update the Head Unit Software to correct this condition.

Owners of these vehicles have filed 108 complaints in the electrical category.

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