Tech Line Summary Article
Acura technical service bulletin BBTS210601 for 2022 Acura MDX.
- Bulletin number
- BBTS210601
- Component
- Electrical system
- Summary
- Tech Line Summary Article - Do you have a client who is complaining of their Alexa not responding or giving a "set up not complete" message? This is a known software issue. A future Over the Air update (OTA) will address this issue but, in the meantime, have the client sign up for a trial AT&T data plan. The trial will last 3 months or 3GB of use, whichever comes first. This will be a temporary fix until an OTA update is released. The client can sign up for the free trial at www.att.com/acura. Once the client has an active trial, the Alexa connection will have to be changed to "Vehicle Data Plan".
Owners of these vehicles have filed 20 complaints in the electrical category.
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